Accessibility

A company that trains accessibility must be accessible. Here is our evidence.

This is not boilerplate. This is the document by which we ask to be held to account — by our buyers, by disability communities, and by every clinician who uses our product.

ConformanceLast audited [audit date] · [auditor name]

WCAG 2.2 Level AA. Conformant. With named contact.

Every page of this site is authored, reviewed, and automatically tested against WCAG 2.2 Level AA. Manual keyboard and screen-reader review is completed by a human before any page ships. The audit is renewed annually by a third-party accessibility firm; the most recent audit letter is linked below.

Download audit letter · PDF

Roadmap

What is fully met, what is in progress, what is planned.

MET

WCAG 2.2 AA — all 50 criteria

Perceivable, operable, understandable, robust. Keyboard operation, focus visibility, reduced-motion support, screen-reader labels.

MET

Colour contrast — 4.5:1 minimum, 7:1 for primary text

Verified with a contrast checker on every token in the design system. The primary type pair passes AAA for normal text.

IN PROGRESS

Sign-language alternative for demo video

ASL and LSQ interpretation in production for the product demo. Scheduled for [date].

IN PROGRESS

Plain-language summaries on every marketing page

Grade-eight plain-language version of each page, hosted alongside the primary version. Scheduled for [date].

PLANNED

Voice-navigation tested to JAWS & VoiceOver parity

Third-party testing with lived-experience users across JAWS, NVDA, VoiceOver, and TalkBack. [date].

Report an issue

If the site fails you, we want to know. Within five business days.

Emailinfo@m-ecc.com

Phone / TTY[phone number] · relay accepted

Response SLAWithin five business days · named responder

ResolutionFix merged, tested, and confirmed with you — or a written explanation of the constraint and timeline

AccountabilityMECC leadership · personally

Design decisions

What we decided. Why we decided it.

17px body type, 1.6 line-height. Above the 16px AAA readability floor. Readers with low vision can enlarge to 200% with no layout reflow.
No autoplay, no motion without consent. The site honours prefers-reduced-motion. All transitions degrade to cross-fades at the system level.
Keyboard-first focus. Every interactive element has a visible focus ring. Tab order matches visual order. No focus traps except on modal dialogs, and those are labelled.
No colour alone. Every state conveyed by colour is also conveyed by label, shape, or position. If you remove colour, the hierarchy still reads.
No sensory-only CAPTCHA, ever. Forms use invisible anti-spam heuristics, never puzzles a user must see or hear.
Plain-language pricing. Every tier is named, explained, and priced in plain language — not in a marketing euphemism.